See What Workers Say About the Union


What's it like for workers who are CWA members?

"Before CWA, our pay increases were based on management’s subjective performance review process. Now, with CWA, we have guaranteed pay increases that are governed by what we negotiated for in our contract — not what some manager believes a worker should or shouldn’t have. This shows how you make a difference by acting collectively as a group."

Kelvin Banks, AT&T Mobility Jackson, Mississippi


How did the union help with the acquisition process?

After AT&T bought Cellular One, CWA fought to preserve our jobs and improve benefits. I can honestly say that I don’t know where I’d be today without our union. They fought on my behalf when I was wrongly accused of a violation of our code of conduct, and I won. They stepped in on many occasions when our rights were overlooked or our union contract wasn’t followed. I am proud to be a CWA member!

Joette Martuccio, AT&T Mobility, Boardman, Ohio


What does being in the union mean for pay/benefits?

When AT&T Mobility bought our company we worried that our call center would close, but that didn’t happen. Just after the merger, 70 percent of us at our call center signed union cards and we got CWA representation. With our union, we got better health benefits, a retirement plan, pay progression and other real gains. It’s made a real difference for us all. I will be on the job 17 years this year thanks to the choice we made.

Robert Hackenberg, AT&T Mobility, Harrisburg, Pennsylvania


What does being in the union mean after the acquisition?

Being represented by CWA, along with over 42,000 AT&T workers across the country has meant having a strong voice on the job. It means better job security, less stress, and a safer workplace.

Skip Schuber, ATT tech, New Jersey


Has being in the union been good or bad for workers?

Several years ago, AT&T Mobility purchased Dobson Communications including its retail stores in Alaska where we worked. We are way better off as AT&T workers and, as CWA members, we have a voice in our workplace and the security of a binding union contract.

Anna Barnes, Raymond Schreiber and Daniel Pulu AT&T Mobility, Anchorage, Alaska


How did CWA help during the integration process?

I was working for Edge Wireless when we were purchased by AT&T. CWA walked with us every step of the way and helped us deal with the changes as we were integrated into AT&T Mobility.

Sarah Grimes AT&T Mobility, Bend, Oregon